IESS 2.2: 12th International Conference on Exploring Service Science February 16-18, 2022, Geneva Geneva, Switzerland, February 16-18, 2022 |
Conference website | http://iess.online/ |
Submission link | https://easychair.org/conferences/?conf=iess22 |
Abstract registration deadline | September 12, 2021 |
Submission deadline | December 7, 2021 |
12th International Conference on Exploring Service Science (IESS 2.2) – February 16-18, 2022, Geneva
The 12th International Conference on Exploring Service Science, IESS 2.2, will be organized by the Institute of Informational Service Science of the University of Geneva, on February 16-18, 2022 in Geneva, Switzerland. The IESS 2.2 conference will bring together academics and service practitioners in a collegial and stimulating environment.
Because of the still unclear situation about COVID, the next edition will be virtual, with the possibility of a hybrid event, in case of a positive evolution of this medical crisis.
Submission Guidelines
– Every accepted paper must be reviewed by at least 2 reviewers, who have no conflict of interest with the authors and the subject of the paper
– One person can be the co-author of up to 2 accepted papers in the IESS 2.2 conference
- The length of the papers: max 15 pages (about 5000 – 6000 words).
- The paper must be formatted according to the EDP guidelines and be submitted on the EASYCHAIR platform by means of this link: https://easychair.org/my/conference?conf=iess22
- The editor of the IESS 2022 proceedings will be EDP Sciences
List of Topics
Contributions are solicited on topics related to one or several topics of the following list, but not limited to them.
Contributions should be grounded in one or several contexts, and be open to multi-disciplinary approaches.
- Open Topics for Exploration in Service Science
- Design Science Research in Services
- Business transformation/expansion through Service Science
- Sustainability and Resilience in services
- Governance of service systems
- Governance by means of services
- Multi-disciplinary and multi-organizational services
- Emerging Science Research in Services
- Service Design and Innovation:
- Bringing service design and design thinking into innovation processes
- Integrating service design and technology approaches to service innovation
- Service design and innovation in technology enabled services
- Service design and innovation in complex value networks and ecosystems
- Embedding service design and innovation in the creation of new product systems
- Involving customers and other actors in service design and innovation
- Research in service design and innovation
- Service Business Models:
- Innovation of new service business models driven by ICT
- Data/Service-driven Business Model Innovation
- Organizational transformation triggered by service innovation
- Methods and tools for business model innovation
- Socio-economic changes triggered by services
- Design of digital services and digital service systems
- Digitalization of Services:
- Application of machine learning and AI to address service challenges
- Social media analytics for service business and service systems
- Data/Service-driven methods to manage and measure customer experience in services
- Big data technology to improve well-being through transformative service
- Advanced analytics in smart service systems
- Design and development of Smart Service platforms and processes
- Services for flexible and scalable data management and integration
- Real-time data integration and processing as services
- Responsible Semantic web technologies for Smart Services
- Marketplaces for offering Smart Services
- Services for sensor data processing and integration
- Self-organizing and autonomous systems as services
Committees
ADVISORY BOARD
Jim Spohrer |
Cognitive OpenTech, IBM, USA |
Diem Ho |
United Solutions, LLC, France |
GENERAL CO-CHAIRS
Michel Léonard |
University of Geneva, Switzerland |
Marco de Marco |
Uninettuno University, Italy |
PROGRAM CO-CHAIRS
Monica Drăgoicea |
Politehnica University of Bucharest, Romania |
Thang Le Dinh |
Université du Québec à Trois-Rivières, Canada |
PROGRAM COMMITTEE
(in progress)
Nabil GeorgesBadr |
Higher Institute for Public Health, USA |
Luca Carrubbo |
University of Salerno, Italy |
Yuval Cohen |
Afeka Tel-Aviv College of Engineering, Israël |
Fabrizio D'Ascenzo |
Sapienza University of Rome, Italy |
María ValeriaDe Castro |
Universidad Rey Juan Carlos, Spain |
Marco De Marco |
Uninettuno University, Italy |
Monica Drăgoicea |
Politehnica University of Bucharest, Romania |
José Faria |
University of Porto, Portugal |
Marta Campos Ferreira |
FEUP, Portugal |
Jorge Grenha Teixeira |
University of Porto, Portugal |
Kazuyoshi Hidaka |
Tokyo Institute of Technology, Japan |
Diem Ho |
United Solutions, LLC, France |
Rui José |
University of Minho, Portugal |
Manuele Kirsch-Pinheiro |
Université Paris 1 Panthéon Sorbonne, France |
Niklas Kühl |
Karlsruher Institut für Technologie, Germany |
Stephen Kwan |
San Jose State University, USA |
Michel Léonard |
University of Geneva, Switzerland |
Thang Le Dinh |
Université du Québec à Trois-Rivières, Canada |
Yaya Li |
Jiangsu university, China |
Paul Maglio |
University of California, Merced, USA |
Esperanza Marcos-Martínez |
Universidad Rey Juan Carlos, Spain |
Jürg Meierhofer |
Zurich University of Applied Sciences, School of Engineering, Switzerland |
Vera Migueis |
University of Porto, Portugal |
Gheorghe Militaru |
Politehnica University of Bucharest, Romania |
Laurent Moccozet |
University of Geneva, Switzerland |
Pham Nguyen-Cuong |
Vietnam national university at Hochiminh city |
Henriqueta Nóvoa |
University of Porto, Portugal |
Jolita Ralyté |
University of Geneva, Switzerland |
Shai Rozenes |
Afeka Tel Aviv Academic College of Engineering, Israël |
Francesco Polese |
University of Salerno, Italy |
Miguel Mira Da Silva |
Universidade de Lisboa, Portugal |
Maddalena Sorrentino |
University of Milan, Italy |
Jim Spohrer |
Cognitive OpenTech, IBM, USA |
Eleonora Veglianti |
FGES, Université Catholique de Lille, France |
Leonard Walletzký |
Masaryk University, Czech Repuplic |
Shaun West |
Luzern University of Applied Science and Art, Switzerland |
|
Publication
The proceedings will be published under a CC license by EDP Sciences on the Web of Conferences platform where the IESS 2.1 proceedings can be downloaded.
Every IESS 2.2 accepted paper will receive a special DOI name and be indexed Clarivate Analytics, DOAJ, Google Scholar, and ProQuest.
Contact
All questions about submissions should be emailed to PCchairs@iess.online
Sponsors
University of Geneva, Switzerland
Uninettuno University, Italy
Politehnica University of Bucharest, Romania
Université du Québec à Trois-Rivières, Canada
|