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user satisfaction
Papers
Adoption of DeLone and McLean’s Model of Information System Success to Explore Customers’ Repurchase Intention in a Chinese Cross-Border E-Commerce Platform
Zhiying Hou
,
Yet Mee Lim
and
Garry Wei Han Tan
EasyChair Preprint no. 8771
Application of Natural Language Processing to Determine User Satisfaction in Public Services
Radoslaw Kowalski
,
Marc Esteve
and
Slava Jankin Mikhaylov
EasyChair Preprint no. 1103
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