Keyword:user satisfaction

Papers
Adoption of DeLone and McLean’s Model of Information System Success to Explore Customers’ Repurchase Intention in a Chinese Cross-Border E-Commerce Platform Zhiying Hou, Yet Mee Lim and Garry Wei Han Tan EasyChair Preprint no. 8771
Application of Natural Language Processing to Determine User Satisfaction in Public Services Radoslaw Kowalski, Marc Esteve and Slava Jankin Mikhaylov EasyChair Preprint no. 1103