Keyword:Nível de Serviço

Publications
Study of the SLA (Service Level) for Analysis of Breaks and Damages in the Brazilian Operation of a Logistics and Cosmetic Center Anderson Cordeiro de Jesus, Debora Brito da Silva, Edson Demetrio Leal, Marluce Josefa de Lima and Victor Henrique Alves Gaiotte EasyChair Preprint 7069