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Keyword:Customer Relationship Management

Papers
Relationship Between Consumer Relationship Management and Knowledge Management and Their Impact on Company Operations
Teodora Ivanović
EasyChair Preprint no. 8559
Essentials of Omni Channel; a Tool for Customer Relationship Management: an Exploratory Study
P Divakar
EasyChair Preprint no. 7166
Social Media Marketing Practice through Facebook – Taking W Group Education Foundation as an Example
Fang-Pei Su, Hui-Chuan Shih and Kuei-Kuei Lai
EasyChair Preprint no. 1280
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