The literature review used points out that the development of employee skills is directly related to the improvement of public service for the population. The article aimed to understand, from the perspective of the qualitative approach, the variables that inhibit the transfer of training in the specific context of the public sector of the Federal District of Brazil. The survey obtained a sample of 1427 public servants who underwent training in a maximum interval of 12 months until data collection. The answers were treated with the Iramuteq 0.7. The main results indicate that three content classes were found: (1): Practical Application Difficulty (lack of adherence between the training practiced and the reality context of the public employee's work); (2) Unconsciousness of Difficulty (lack of time to understand possible difficulties in transferring training); and, (3) Cultural Resistance (lack of openness to change), which complement the dimension of the work environment as a restriction factor to transfer. In addition, it was found that the use of qualitative software contributed to the generation of results, facilitating the analysis process due to the size of the sample obtained.