Human-Bot Collaboration: the Key to Robotics Process Automation Success

EasyChair Preprint no. 11255

Abstract

Robotic Process Automation (RPA) has emerged as a transformative technology that enables businesses to automate repetitive, rule-based tasks, improving efficiency and reducing operational costs. However, the full potential of RPA can be realized through effective collaboration between humans and bots. This paper explores the concept of human-bot collaboration as the key to RPA success, highlighting the benefits, challenges, and best practices for implementing this synergy. In the context of human-bot collaboration, we discuss the following key aspects: Complementary Skills, Process Analysis and Optimization, Data Quality and Verification, Continuous Monitoring and Maintenance, Regulatory Compliance and ethics, Security and Data Privacy. This paper also provides real-world examples of organizations that have leveraged human-bot collaboration to achieve substantial benefits, including increased productivity, reduced errors, and improved customer satisfaction. By recognizing their complementary strengths and addressing the challenges that arise, organizations can unlock the full potential of RPA to drive innovation and competitiveness in an increasingly automated world.

Keyphrases: Automation synergy, Human-bot collaboration, Robotic Process Automation

@Booklet{EasyChair:11255,
  author = {Lee Kasowaki and Sullivan Mario},
  title = {Human-Bot Collaboration: the Key to Robotics Process Automation Success},
  howpublished = {EasyChair Preprint no. 11255},

  year = {EasyChair, 2023}}