Digital Trust and Financial Transactions: Building Confidence in Internet Banking Systems

EasyChair Preprint no. 11606

Abstract

As internet banking continues to transform the financial landscape, establishing and maintaining digital trust is paramount for the sustained growth and success of online financial transactions. This research paper delves into the multifaceted dimensions of digital trust within the context of internet banking, exploring the factors that contribute to building confidence among users. The study employs a comprehensive approach, combining qualitative and quantitative methodologies to investigate user perceptions, attitudes, and behaviors in relation to digital trust in internet banking systems. A synthesis of existing literature on cybersecurity, user experience, and technological advancements forms the theoretical framework, providing a foundation for understanding the intricate dynamics of digital trust. Key areas of focus include the role of robust cybersecurity measures, user authentication protocols, and the impact of user interface design on trust formation. The paper also examines the influence of regulatory frameworks and industry standards in fostering a secure environment for online financial transactions.

Keyphrases: Digital Trust, financial transactions, Internet Banking

@Booklet{EasyChair:11606,
  author = {Lee Kasowaki and Jane Smith},
  title = {Digital Trust and Financial Transactions: Building Confidence in Internet Banking Systems},
  howpublished = {EasyChair Preprint no. 11606},

  year = {EasyChair, 2023}}