Multicultural Horizons: Diversity and Implications on QMS Implementation in the Manufacturing Industries

EasyChair Preprint no. 7012

Abstract

Research in the Quality Management System is a particular relevant topic as a significant contribution to the development of industries more particular in the manufacturing industries. In addition, there have been a number of studies pertaining to the measures and examination of Organizational Culture and its adverse effect on the Quality Management System implementation in the organization. This research is designed to study the impact of organizational culture on companies’ Quality Management System implementation in the manufacturing industry in the Philippines. For this purpose, culture is representing the independent variable while Quality Management System implementation is taken as the dependent variable. The researcher used the descriptive type of research where it describes the existing condition of Quality Management System in the country and at the same describes the nature of its respondents in terms of the type of Organizational Culture they belong to. Certain things were put into consideration to identify the relationship between culture and Quality Management System implementation within the selected company in the Philippines. The review begins with the examination of literature in the field of Quality Management System and Organizational Culture. This literature review includes the syntheses of relevant studies concerning the role of Organizational Culture in the implementation of Quality Management System and in the enhancement of business performance and productivity. After the analysis of wide literature and the data gathered, it is found that Organizational Culture has deep impact on various elements of Quality Management System and describes the current culture of Manufacturing Industries in the Philippines.

Keyphrases: business performance, Dependent Variable, Elements of Quality Management System, independent variable, Manufacturing Industries, organizational culture, Quality Management System

@Booklet{EasyChair:7012,
  author = {Juan Paolo De Silva and Marianito Gallego Jr.},
  title = {Multicultural Horizons: Diversity and Implications on QMS Implementation in the Manufacturing Industries},
  howpublished = {EasyChair Preprint no. 7012},

  year = {EasyChair, 2021}}